Policies

KNOW BEFORE YOU FLOW

  • We have a strict no late-entry policy.
  • Please arrive 15 minutes before the start time of class.
  • Please be on your mat at the start time of class.
  • All classes take place in a dark, candlelit room.
  • The yoga room is heated, using infrared heating technology and gets to between 80-90 degrees. Sweat that sh*t out.
  • Please no electronics in the studio room. This includes phones and cameras. If you choose to wear a smart watch, please make sure the display is turned off as to not disturb other clients during class.
  • You must be 16 years old or older to practice at Y7.
  • Yoga mats and non-slip towels are available to rent so you can travel light.
  • Our studios only accept credit/debit cards, we do not accept cash payments.

LATE POLICY

  • We do not allow late entry to any classes or workshops for safety reasons.
  • NO exceptions will be made.

NO-SHOW + CANCELLATION POLICY

Please note, if you have not checked-in 2 minutes prior to class start time, your spot will be given to a fellow yogi on the waitlist.

CANCELLATIONS

Single Class, Class Packages, Workshops and Unlimited Memberships:

  • You must cancel your class 12 hours or more prior to class start time in order to unreserve your spot and return it to your account.
  • Once your spot is cancelled, the class will be returned to your account for use at a future date.
  • If you late-cancel less than 12 hours prior to class start time, you will be charged $10 to your credit card on file and your class will be returned to your account.
  • All late-cancel fees will automatically be charged to your credit card on file.

NO-SHOWS

Single Class, Class Packages and Workshops:

  • If you do not show up to class and do not cancel, your class will still be deducted from your account.

Unlimited Memberships:

  • If you do not show up to class and do not cancel, you will be charged $20 to your credit card on file.
  • All no-show fees will automatically be charged to your credit card on file.

RETURN + REFUND POLICY

  • We do NOT offer refunds on any Single Classes, Class Packages, Workshops, Unlimited Memberships, Retreats or apparel and merchandise.
  • We do NOT offer extensions on Single Classes, Class Packages, or Unlimited Memberships.

TRANSFERS

  • All Class Packages, Unlimited Memberships, and Workshops are non-transferable.
  • All class credits must be used by the original purchasing client.

MEMBERSHIPS

  • Contracts are billed on a monthly recurring basis.
  • Contracts have a 2-month minimum commitment.
  • To cancel your membership or skip a month, a 7-day notice is required. Email your studio location to cancel or skip.
  • Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.
  • If you would like to adjust the start date, email the Y7 studio location you attend.

STUDENT + TEACHER DISCOUNTS

  • Students and yoga teachers with valid ID can receive 10% off Class Packages.
  • Discount is NOT eligible for New Client Special or Unlimited Memberships.
  • Discount is only redeemable in-studio, not online.

LOST + FOUND

  • Y7 Studio is NOT responsible for any lost or stolen items in the studio or yoga room.
  • Please email the studio directly for any items you may have left behind.

TURN OFF TO TURN UP

  • Please no electronics in the studio room.